Shipping

All orders will ship in 1-3 business days. The estimated delivery period is 3-14 days. Shipping time will vary based on location, shipping method, weather conditions and other factors. A confirmation email will be sent once your order has been shipped. Items are shipped by Canada Post.
Cutey N Coolty is not responsible for any delays or damages caused by the postal service and couriers in transit.

Canada Wide
$10 flat rate for orders under $89.
Free shipping for orders over $89.
United States
$10 flat rate for orders under $150.
Free shipping for orders over $150.
*United States shipping DOES NOT include customs and duties.

Return & Exchange Policy

Your satisfaction is very important to us. We always make sure to inspect all the items before shipping to ensure you can be fully satisfied with your purchase.

If you wish to make an exchange or return, please email us at cuteyncoolty@gmail.com within 7 days of receiving your order. We’ll be contacting you with the exchange/return instructions.

Note:

1.     We do not provide shipping labels; all exchanges and returns are the customer’s responsibility.

2.     All party dresses are final sale.

3.     All accessories are final sale. (Including hair accessories, backpacks, purses and handbags.)

4.     All clearance items are final sale.